Legal notice

In compliance with the provisions of the French Consumer Code (Articles L.111-1 to L.111-8 and Article R.111-1) and with Law no. 2004-575 of 21st June 2004 (Articles 6, 19 and 20) aimed at promoting trust in the digital economy, the information shown below is provided to guarantee transparency regarding the website and its publisher. Company or business name: NAOS HÔTEL GROUPE Legal form: SAS Office address / registered office: avenue du Futuroscope – Téléport 1 – Bat. Arobase 3 – 4ème étage – 86360 Chasseneuil du Poitou Registered capital: 11 000 000 euros Email address: Telephone number: 05 49 90 70 70 Site publisher’s contact details: Immatriculé au Registre du Commerce et des Sociétés de Poitiers sous le numéro 821 512 779. Intra-community VAT number: FR 82 821 512 779 CNIL registration number: 2117114v0 Name of publication director: Pascal Lemarchand Site host’s contact details: 1&1 IONOS SARL – 7, place de la Gare – BP 70109 – 57200 Sarreguemines C SIRET business reg. no.: 431 303 775 000 16 APE primary business activity code: 6201Z EU registration number: FR 13 431303775


The information we collect is intended solely for NAOS HOTEL GROUPE’s Marketing and Innovation Department. None of your personal data is transferred to a third party. Visitors to this website are informed about and give their consent in respect of information (“cookies”) being temporarily installed on their computer, tablet or mobile phone to optimize site navigation, direct suitable services to their terminal (computer, mobile phone or tablet), and compile site visit statistics. The user is free to reject these cookies by configuring their browser. Any personal information you may be asked to provide to NAOS HOTEL GROUPE is subject to the provisions of amended French Data Protection Act no. 78-17 of 6th January 1978 on data protection, computer files and civil liberties. Under this law, you have the right to access your personal data and to have it rectified or erased. You can exercise said right at any time by writing to Naos Hotel Groupe, Avenue du Futuroscope – Téléport 1 – Bat. Arobase 3 – 4th Floor – 86360 Chasseneuil du Poitou, France.


NAOS HOTEL GROUPE owns, reserves and retains all property rights, in particular intellectual property rights including rights of reproduction in regard to this website and the elements contained therein. Consequently, any reproduction, whether total or partial, of this website and elements contained therein is strictly forbidden without the written authorisation of NAOS HOTEL GROUPE. Trademarks, patents, logos and any other distinctive signs contained on this website are the property of NAOS HOTEL GROUPE or are subject to a licence to use. No right or licence can be granted regarding any of these elements without the written authorisation of NAOS HOTEL GROUPE or the third-party rights holder.


All photos, icons and illustrations shown on this website are the exclusive property of Naos Hotel Groupe or external contractors. Any complete or partial reproduction of these visuals is strictly forbidden without the prior written authorisation of the Naos Hotel Groupe. It is hereby noted that the photos shown in the descriptions are purely descriptive and not contractually binding.


Users of the “” website acknowledge they have taken note of these site user terms and conditions and undertake to comply with them. NAOS HOTEL GROUPE cannot be held liable for any direct or indirect damage that may result from accessing or using the website and/or this information, including lack of access, loss of data, damage or destruction or viruses that might affect the user’s computer equipment and/or the presence of viruses on its website. Although NAOS HOTEL GROUPE makes every effort to provide reliable content on its website, it cannot guarantee that its contents are entirely devoid of inaccuracies or omissions and cannot be held liable for errors or omissions, or for a lack of availability of information or services. NAOS HOTEL GROUPE reserves the right to make improvements and/or changes to its website contents at any time, without notice. Consequently, the user accepts sole responsibility for their use of information contained on the website.


The website may include links to other sites or other internet sources. Insofar as NAOS HOTEL GROUPE cannot control those websites and external sources, NAOS HOTEL GROUPE cannot be held responsible for the availability of those sites and external sources, nor can it bear any responsibility for the contents, adverts, products, services or any other material available on or from those sites or external sources. These links are offered as a service to users of the NAOS HOTEL GROUPE website. The decision to activate said links rests solely with you. We should like to remind you that unaffiliated websites are subject to their own terms and conditions of use.


After submitting a complaint to the hotel in order to resolve a dispute amicably, and in the event of a negative response or in the absence of a response within 60 days of the complaint, the customer may refer the complaint free of charge to the Tourism and Travel Ombudsman, whose contact information are provided below. Referral to the mediator may be made within 12 months of the first complaint. Referral form: Postal address: Médiation Tourisme et Voyage BP 80 303 75 823 Paris Cedex 17 In the context of an online sales or service contract, customers residing in the European Union have the option of using the dispute resolution platform available on the website, in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the online settlement of consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.